Raya Holding

Based in Cairo, Raya Holding was established in 1999 when 7 leading IT companies in Egypt decided to merge together to create the middle East’s largest CIT company. Raya Holding ventures into profitable business opportunities. The company operates mainly in four lines of businesses, namely the IT, contact center, smart buildings and trade line of business. In 2005, the company got listed in the Cairo Alexandria Stock Exchange (CASE). Beside its main lines of business, Raya holding owns shares in several other companies. With a number of 3000 employees, the group has branches in Saudi Arabia, the Gulf, Algeria, Nigeria and USA.

Raya Information Technology

Through its Information Technology division, Raya provides businesses with the ideal mix of technology solutions to meet the unique requirements of their operations. The division provides clientele in Egypt with a broad spectrum of world-class technology products, in addition to offering numerous valued added services to their businesses. The IT business is predominantly project-based, addressing both private and public sectors. The services Raya offers include infrastructure services, business applications and solutions as well as outsourcing services.

Raya International Services

Raya has also grouped all its international IT business under Raya International Services, serving the international markets with a special focus on Saudi Arabia, the Gulf and the Levant. Raya International Services offers its regional clients an ideal mix of IT solutions, including but not limited to business solutions and software development services.

Raya Trade

The Company’s Trade division caters primarily to the consumer market through three main functions: distribution, retail, and maintenance services for cellular phones and IT products under global brand names. The portfolio of products offered through the retail function includes cellular phones predominantly under the Nokia brand name as well as Samsung and Blackberry. The IT product portfolio includes a range of computers, laptops, peripherals, LCD screens, GPS devices and other accessories under brands such as Hewlett Packard, Dell, Xerox, 3Com, D-Link, Intel, and Microsoft.

Raya Contact Center

Raya Contact Center is a world-class contact center, offering call center, non-voice, value-added and professional services, as well as inside sales channel management. With more than 1, 700 trained and ICSA certified agents, Raya Contact Center has a wide reach, serving Egypt, North America, the Middle East and Africa in 10 different languages.

Raya Contact Center is ISO 9001 and COPC certified Call Center, which helps organizations achieve business objectives with greater cost efficiency and risk mitigation. It deploys call center best practices and utilizes the systems and processes needed to maximize the value of each customer interaction.

Raya Smart Buildings

Raya Holding expanded its investments into the smart buildings development market through the establishment of Raya Smart Buildings. The new company's strategy is to develop smart office/commercial buildings complexes, leveraging on Raya's comprehensive and well grounded expertise in IT systems and infrastructure industry.

Raya Smart Buildings develops environment friendly smart buildings complexes for corporate and commercial businesses according to the Leadership in Energy and Environmental Design (LEED) standards, with genuine infrastructure and variety of IT systems. The systems involve state of the art technologies that include IP telephony, video surveillance, infrastructure networks, video conferencing, security, digital signage and energy management. Also, Raya Smart Buildings is planning to establish a facility management function to manage its future buildings and properties.