Vodafone
Database Profiling for Vodafone Customers

Encouraged by its experience in providing call center outsourcing services throughout the region, USA and UK, Vodafone Egypt outsourced this business critical mission to Raya Contact Center.

With a current base of more than 2.5 million subscribers, Vodafone Egypt, the world class mobile services pioneer in Egypt, required the collection and storage of a predefined set of personal data for its prepaid customer base. Encouraged by its experience in providing call center outsourcing services throughout the region, USA and UK, Vodafone Egypt outsourced this business critical mission to Raya Contact Center. It was also encouraged by Raya’s ISO 9001-2000 certified contact center with its internationally certified agents and supervisors, applying state-of-the-art technology for outsourcing operations. Through outbound calls, Vodafone Egypt is enjoying one of Raya Contact Center’s services; namely database profiling.